Longford Street, Heywood, Lancashire, OL10 4NHTel: 01706 621417
If your long-term medication has been approved on a repeat prescription basis you can order in a number of ways:
Patients have the facility to either collect their repeat prescriptions from the practice or from their designated chemist.
IMPORTANT – Web-based email providers such as Hotmail, Gmail, Google mail, Yahoo, live.com, and Outlook.com should NOT be considered secure. Any information shared is done so at the patient’s own risk.
REGISTER NOW FOR PATIENT ACCESS
All repeat prescription requests can be submitted via Patient Access. This is an online service where you can book appointments, request repeat prescriptions and view your recent medication history, allergies and adverse reactions.
All you need to do to register is visit www.patientaccess.com to set up your account.
We will then need to see two forms of ID 1 x photo ID (passport / driving licence) and 1 x proof of address (bank / credit card statement) in order for us to activate your account and give you full access to the service.
The email facility will only be available for prescription queries, acute prescribing requests, requests for patients under 16 and patients in residential care.
If you have any queries regarding Patient Access , please contact the surgery and ask for Catherine.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your prescription request to be processed.
If you have any problems regarding your prescription request please telephone the surgery on 01706 621417.
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