If you need medical assistance while we are closed, please call 111. In a life threatening emergency dial 999.

GP surgeries are held at various times throughout the day.

The surgery is closed on Bank Holidays and will re-open on the next working day.

On the second Thursday of each month there is limited access to the surgery due to staff training from 1pm.

  Normal service resumes at 8am the following day.  

During this time, you can still call us but our phones will be answered by our out of hours provider.
Please call 999 for life threatening emergencies or 111 for anything urgent.
For any routine queries you can contact us online: Patchs
You can order your prescriptions via the NHS app. NHS app page.
Please also explore our website which has a wealth of information on healthcare services.

The surgery is located in the centre of Heywood and is easily accessible by car, bus and on foot. 

There are bus stops on both sides of the road opposite the surgery and there a few small car parks close to the surgery entrance.

We make every effort to make the surgery accessible for everyone.

Access is through the automatic doors at the front of the building.  There are two side doors one with a ramp and one on street level for use in an emergency.

We have a wheelchair available for use in surgery. 

There are two accessible toilets on the ground floor.  One with baby changing facilities.

We have a lift for access to the upper floor of the building. 

The Practice offers extended hours appointments Monday to Friday 07:00 - 08:00 for patients who are unable to attend during the normal practice hours, please ask at reception or telephone the practice if you require an extended hours appointment

GP Additional Access Services

Would you like an appointment with a GP, Nurse, or Health Care Practitioner in the evening or at the weekend when we are closed?

If so, you can book your appointment now by contacting us.

Access Services are an extension of our usual service, it is not a walk-in service, and you will need to make an appointment through the practice reception. The service gives you more flexibility in where, when and how you use local health services. It helps those who struggle to get to the doctors during the week because of work and family commitments.

Please note that whilst you may not get to see your own doctor during these hours, and it may not be at your own practice location, the GP or Nurse you see will have access to your medical record, subject to your consent.

APPOINTMENTS ARE AVAILABLE:

Monday to Friday - Daytime & Evenings
Saturday and Sunday - Daytime
Bank Holidays – Daytime

APPOINTMENT TYPES:

Face to Face – You will see a clinician in person and be required to go to the service location

Telephone Consultation – You will be called by one of our clinicians during your appointment time. This will be from a withheld number and you will not be required to go to the service location unless offered at the time

If the surgery is closed and you need urgent treatment or advice in an emergency please call:

•  NHS Direct by dialling 111. 

Calls to NHS 111 service are free from both landline and mobiles.

If you call the surgery outside of normal opening hours you will hear an answer machine. It is not possible to leave a message on this machine.

Alternatively, you can attend the Walk-in-centres in Rochdale or Bury. If your problem is not urgent please call back in surgery hours. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.